Return Policy for Bella Bella Shoes
Pre-approval of all returns and exchanges is required. To request return or exchange authorization and receive return instructions, e-mail us 3 days after purchase to email@example.com.
If your shoes have been purchased at the boutique, please e-mail us within the next 3 days of your purchase to book an appointment for return or exchange. At this time, we will review the condition of the shoes and determine if the shoes qualify for an exchange/or refund.
All return requests must be received within 10 business days from receipt of shipment or if purchased from Boutique.
- All returns must be postmarked within 5 business days of receiving return authorization and must be returned in the original packaging when shipped back to Blushing Bridal Boutique.
- There is a re-stocking fee of $25.00 Canadian for all returns.
- A copy of the invoice must accompany the return.
- Shoes must be in their original condition and packaging with no signs of wear. We advise our customers to try on shoes on carpeted areas to prevent scuffing. If the shoes are returned with scuff marks, signs of wear, toe marks, scuffed soles, we will not be able to process the return / exchange. There is absolutely no exception. Please try shoes on with clean feet or with nylon stocking, and only on carpet or rug to prevent scuffing.
- For non-Canadian orders are only eligible for exchange, not refund. For exchange in size, Blushing Bridal Boutique is not responsible for any shipping fees including shipping from our boutique to manufactuer, manufacturer back to our boutique, and shipping back to customer shipping address. Customer is repponsible for duties fees once shipped back to Canada.
- Merchandise that is returned in non-salable condition will be returned to the customer at the customer’s expense. No refund or exhange will be allowed.
- Blushing Bridal Boutique does not accept authorization requests after 10 business days from receipt of shipment and does not accept goods postmarked after 5 business days from return approval, unless prior arrangements have been made. Postage, shipping & handling charges are not reimbursable. Return shipping fees are the customers responsibility.
- Blushing Bridal Boutique does not accept return requests made after one’s wedding date.
- Your order will be placed to Bella Belle Shoes within the next business day for any new orders placed.
- Blushing Bridal Boutique will send you a confirmation e-mail indicating your order has been placed with Bella Belle Shoes within the next 1 to 3 business days along with the tracking number.
- If ordering shoes that are not in stock at our boutique, ordering time is 1-2 weeks after purchase from Bella Belle shoes this includes delivery time to Blushing Bridal Boutique. At times shoes may be out of stock from Bella Belle Shoes, you will be contacted immediately and ordering time may take longer for shoes that are out of stock.
- For all non – Canadian residents Blushing Bridal Boutique can not be responsible for any duty and/or custom fees to your country and if customs in your country opens the package.
- For all Canadian residents, there will be no duties or custom fees charged.
- Shipping to Canada, U.S.A, and International takes up to 5 business with no delays from the time we receive your shoes from Bella Belle Shoes ( 1 – 2 weeks after your purchase).
- Blushing Bridal Boutique ships worldwide!
Free Shipping within Canada and the U.S.A
Purhcase Agreement for sample gowns purhcased through the website
Please note: NO EXCHANGES ALL SALES ARE FINAL! .
No Cancellations on already ordered gowns.
- Our store can not be liable for colour variations, shipping delays and shipping delays by your local postal service.
- Blushing Bridal Boutique will not be held accountable for gowns purchased smaller or larger than the measurements provided at time of ordering. We can only recommend what size would be best. Ultimately, the size you choose is your decision. Please refer to our sizing guide on our website for sizing reference.
- Blushing Bridal Boutique will not be held responsible if your gown does not fit you at time of arrival or not happy with the fit. All Milla Nova sizing measurements are accurate to the sizes listed in our measurement guide.
- Blushing Bridal Boutique can not provide a specific arrival date for any garment ordered.
- Blushing Bridal Boutique takes a high priority on quality control and is made sure all in stock gowns are in excellent condition before shipping out to the customer. Please note, gowns will not be shipped out until full payment is received.
- Alterations is extra. Alterations is not included in the price of our gowns. Blushing Bridal Boutique is not responsible for any alterations that is made to your gown after purchase. You will require alterations to be made once your gown arrives.
- Blushing Bridal Boutique is not responsible for any custom, duty, and brokerage fees to your country.
- Shipping time is 3-5 business days to the USA & Canada. Tracking number will be issued to you by e-mail immediately once gown has been shipped.
Important note: For all our International customers, Blushing Bridal Boutique can not be responsible for opened boxes by customs in your country. We have no control over customs if they open your package.
Blushing Bridal Boutique makes sure your package is shipped out safe and secure, and is made sure the shipping box is in excellent condition.
Garment bags and garment hangers willl be provided with your gown at time of shipment.
Payment must be made in order for your gown to placed on hold.
For all international shipping excluding U.S & Canada, please contact us by clicking HERE for a shipping quote
ALL SALES ARE FINAL NO EXCHANGES