Return Policy for Bella Bella Shoes
Pre-approval of all returns and exchanges is required. To request return or exchange authorization and receive return instructions, e-mail us 3 days after purchase to email@example.com.
If your shoes have been purchased at the boutique, please e-mail us within the next 3 days of your purchase to book an appointment for return or exchange. At this time, we will review the condition of the shoes and determine if the shoes qualify for an exchange/or refund.
All return requests must be received within 10 business days from receipt of shipment or if purchased from Boutique.
- All returns must be postmarked within 5 business days of receiving return authorization and must be returned in the original packaging when shipped back to Blushing Bridal Boutique.
- There is a re-stocking fee of $25.00 Canadian for all returns.
- A copy of the invoice must accompany the return.
- Shoes must be in their original condition and packaging with no signs of wear. We advise our customers to try on shoes on carpeted areas to prevent scuffing. If the shoes are returned with scuff marks, signs of wear, toe marks, scuffed soles, we will not be able to process the return / exchange. There is absolutely no exception. Please try shoes on with clean feet or with nylon stocking, and only on carpet or rug to prevent scuffing.
- For non-Canadian orders are only eligible for exchange, not refund. For exchange in size, Blushing Bridal Boutique is not responsible for any shipping fees including shipping from our boutique to manufactuer, manufacturer back to our boutique, and shipping back to customer shipping address. Customer is repponsible for duties fees once shipped back to Canada.
- Merchandise that is returned in non-salable condition will be returned to the customer at the customer’s expense. No refund or exhange will be allowed.
- Blushing Bridal Boutique does not accept authorization requests after 10 business days from receipt of shipment and does not accept goods postmarked after 5 business days from return approval, unless prior arrangements have been made. Postage, shipping & handling charges are not reimbursable. Return shipping fees are the customers responsibility.
- Blushing Bridal Boutique does not accept return requests made after one’s wedding date.
- Your order will be placed to Bella Belle Shoes within the next business day for any new orders placed.
- Blushing Bridal Boutique will send you a confirmation e-mail indicating your order has been placed with Bella Belle Shoes within the next 1 to 3 business days along with the tracking number.
- If ordering shoes that are not in stock at our boutique, ordering time is 1-2 weeks after purchase from Bella Belle shoes this includes delivery time to Blushing Bridal Boutique. At times shoes may be out of stock from Bella Belle Shoes, you will be contacted immediately and ordering time may take longer for shoes that are out of stock.
- For all non – Canadian residents Blushing Bridal Boutique can not be responsible for any duty and/or custom fees to your country and if customs in your country opens the package.
- For all Canadian residents, there will be no duties or custom fees charged.
- Shipping to Canada, U.S.A, and International takes up to 5 business with no delays from the time we receive your shoes from Bella Belle Shoes ( 1 – 2 weeks after your purchase).
- Blushing Bridal Boutique ships worldwide!