Luiza

Online Sales for all in-stock gowns are final

• All in stock gowns/dresses are sold in standard sizes, in impeccable condition with all the original tags and labels attached.
• Getting the right size of the dress is important! Please follow the brand size guide  for sizing reference before your purchase.
• Blushing Bridal Boutique will not be held responsible if your gown does not fit you at the time of arrival.
•  Alterations are not included in the price of the gowns. Your gown most likely will require some alterations to be made once it arrives. Length of the hemline is the most common alteration.
• Blushing Bridal Boutique will gladly provide local clients with the contact information of reputable bridal alteration experts.
• Before shipping out your gown, Blushing Bridal Boutique will take pictures of your gown in its original condition.
• Your gown will be shipped out safe and secure the next business day with complementary breathable garment  bag and velvet hangers.

Online Sales for all in-stock shoes are final

• Getting the right fit is important! Please follow the brand sizing guide recommendations to find your size before your purchase.
• All in stock shoes purchased online are final sale.
• Please note, we do not stock all shoes styles and sizes. 
• If you would like to order style and size that is not in stock please submit your request Here.

Online Sales for all in-stock accessories are final

• Please note accessories like veils, petticoats-hoops, undergarments, headpieces, earrings or garters are final sale. No returns or exchanges.

• All online purchases will be shipped out the next business day.
• We offer free shipping to Canada and continental United States for all online purchases. All orders outside of continental United States and Canada and international are subject to shipping charges, please enquire further details.
• Orders with multiple items will be shipped in one shipment or individually.
• When the package leaves our shipping department, you will be emailed the carrier’s name, tracking number and the shipping date. 
• Your order should arrive in approximately 5 to 10 days. Business days do not include Saturdays or Sundays or any Statutory Holidays. Please note shipping time is only an estimate and a signature is required upon delivery.
• Upgrading the shipping service is available at an additional cost.
• In order for us to ship the dress or other item, the address associated with your credit card must match the shipping address. 
•  We do not ship to post office boxes.
• For orders outside Canada, the purchaser will be responsible for any taxes, duties, tariffs, and/or brokerage fees. To find which of these if any may apply, please contact your local government.
• The shipments returned to us for non-existent addresses, marked undeliverable by the shipping company or un-paid duty and tax assessed by your country’s customs & import office, or confiscated by your country’s customs and import office for lack of payment are not eligible for any refunds. 
• Please submit any questions regarding the shipment of your order Here

• All our online items are final sale. No returns or exchanges.
• If you feel that more information is required prior making your purchase decision please contact us. We will gladly answer any questions related to the sizing, condition, colour shades or will be able to send you the real pictures of the requested item.
• At Blushing Bridal Boutique, all dresses and accessories are in impeccable condition and are inspected carefully by our stuff before it is shipped out. Upon receiving the merchandise from the carrier, please note for any damages with the carrier at the time of delivery.

• If you believe the merchandise is damaged/defective, please contact us within 24 hours after receiving your item to obtain a return authorization number. All returns must have our return authorization number and it must be received back to us within 7 days from when the authorization number was issued to you.
• All merchandise must be returned in its original condition and its original packaging, unworn, unsoiled, unaltered, with all the tags and labels attached.
• Upon receipt and inspection of returned merchandise, if we find the merchandise to be damaged or defective, we will contact the manufacturer and repair or replace as deemed necessary by the manufacturer. 

• If we find the returned merchandise to be free of defects or have been misused, then we will ship the merchandise back to you. Blushing Bridal Boutique will not incur any shipping and insurance charges.